Privacy Policy

2790918 Ontario Inc. doing business as “the a11y coder” (“the a11y coder”, “we”, “our” or “us”) provides digital accessibility training services to individuals and organizations, including through the provision of customized training courses, making available an online knowledge base, making available the website thea11ycoder.io (“Website”), and conducting live training sessions (collectively, the “Services”). This privacy policy (“Privacy Policy”) is designed to assist you in your understanding of how we collect, use, retain and disclose information you provide to us in using the Services.

  1. What information we collect
    In order to provide the Services, we may collect information about an identifiable individual (“Personal Information”). The types of Personal Information we collect are as follows:
    (a) information you provide to us; and (b) information we collect automatically.

    (a) Information you provide
    In order to navigate most of the pages on our Website, you do not need to provide us with any Personal Information. However, we need to collect Personal Information if you choose to engage in certain activities on our Website or in using some of our Services.
    For example, we collect Personal Information from you when you:
    * Open an account to access the online knowledge base: when you open an account, you will be asked to provide your name, email address and phone number.
    * Purchase customized training courses: when you purchase customized training courses, you will be asked to provide your name, email address, phone number, company name, company location, industry, number of employees, company revenue, technology and software being used by your organization, and the identity of your accessibility consulting firm (if any).
    * Register for live training sessions: when you register for live training sessions, you will be asked to provide your name, email address, phone number and company name (if applicable). Additionally, we will keep a record whether or not you attended the session.
    * Interact with us: when you interact with us in any way, including to send us feedback, questions, comments, suggestions, ideas, completed questionnaires and forms, you might need to provide us with your name, email address and phone number.
    (b) Information we collect automatically
    We may automatically collect Personal Information about you as you use our Services in the form of usage information which may include which pages on our Website you access, the frequency of access, what you click on while on our Website, what videos you watched and when you accessed the Website.
  2. How we use and disclose your information
    We use your Personal Information to provide the Services to you, to improve our Services and the Website, to provide customer support, to generate marketing strategies, to protect our legal rights and to comply with applicable laws.
    We will only use your Personal Information for the purposes that are not identified in this Privacy Policy if we have your express consent to do so.
  3. How we store your information
    We store all of the Personal Information we collect in the course of providing the Services using commercially reasonable security measures, including secure cloud services on servers located in Canada and the United States.
    We will keep your Personal Information for as long as it remains appropriate for the identified purpose or as required by law or professional obligations, which might extend beyond our relationship with you.
  4. How to access your information
    You have the right to be informed of the existence, use and disclosure of your Personal Information. Subject to certain restrictions, you have the right to access your Personal Information to verify the accuracy of the information we have collected about you. There may be some limited circumstances where we are unable to provide you with a full copy of your Personal Information, such as where it relates to another identifiable individual. Generally, upon written request, you may correct, update, delete and/or add to your Personal Information.
  5. Changes to Privacy Policy
    We may change our Privacy Policy from time to time. We will inform you of changes through notifications on our Website or by sending you an email prior to the changes coming into effect.
  6. How to contact us
    If you have any questions regarding this Privacy Policy, or if you have questions about your Personal Information in our possession, please contact us at privacy@thea11ycoder.io.
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